great does not mean good. c'mon, really?

In business…
Sometimes we need to know the psychology of the business actor.
Those something you won’t find in school.
It’s something you earn by … uhm… observing.

Couple days ago, we had a presentation about project result to client.
Frankly speaking, it’s a rush job. It’s not a ‘well-furnished’ job.
It’s been delayed too, because of us being unprepared.
Anyway, the presentation went well.
They spotted our mistakes, but well.. that’s fine.
The client even said, “Thank you. It was a great job blah blah blah….”
Everything was fine then.
That, at least, what we thought…

My friend’s husband, however, disagreed that everything was fine.
He said, “She said ‘Great Job’ not ‘Good Job’. It’s not good then.”
What a strange analysis, I thought.
But apparently, he’s right.
The day after, my other friend who works for the client said that she (the client) was not satisfied. She spotted more mistakes after she took a better look of our result.

Well, we work on the revision now.
But, how in the world that my friend’s husband knew that “Great Job” is not “Good Job”?
He said that the project was great but we’re not doing it good.
So it’s not compliment at all.

Boy I still also need to work on my ‘consumer behaviour’ skill.